Digital Academy
Digital Fitness
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Resources
PDF
Plan for Long-term - Strategy Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Plan for Long-term - Engagement strategy Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Default to Open - DPG Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Follow UNDP Data Principles - Definition Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Measure what matters - Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Form the right team - TOR Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Form the right team - Gap Analysis Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Do No Harm - Future thinking decision tree Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Don't Build it - Decision tree Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Test early and often - Experimentation Plan Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Test early and often - Assumptions map Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Bridge the Digital Divide - Mitigation Strategy Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Bridge the Digital Divide - Digital Divide Identification Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Start with the Needs - Unique Value Proposition Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Start with the Needs - User Journey Canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Start with the Needs - Solution canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Start with the Needs - Problem Statement canvas
A canvas designed by the UNDP team to help you design better projects.
Open
PDF
Start with the Needs - Persona canvas
A canvas designed by the UNDP team to help you design better projects.
Open
Article
Tech nonprofit playbook
Guide to Starting and Scaling a Tech Nonprofit
Open
Article
Just Tech Platform
A program on questions of power, justice, and the public impact of new technologies
Open
Article
A Sanity Check
Sanity checks are purposeful stops in a process to ensure that things are going according to plan.
Open
Tool
Build vs Buy Calculator
A useful calculator to understand the different costs in buying vs building a digital solution
Open
Toolkit
Building a Digital Information Infrastructure (Infostructure) for Health
WHO guide to assist countries with the advancement of their national digital health system, specifically through the use of a digital health platform
Open
PDF
Communication for Development Toolkit
Practical guidance for strengthening ongoing awareness-raising information campaigns and related outreach through the application of Communication for Development (C4D).
Open
Article
Corporate Website Best Practices.
An overview of key considerations when developing websites
Open
Toolkit
Design kit
IDEO.org field guide to Human-Centered Design
Open
YouTube Video
Design Sprint Explained
The entire Design Sprint process explained, in only 8 minutes.
Open
Toolkit
Digital Capacity Database
A curated database of external digital capacity training resources
Open
Toolkit
Digital Regulation Handbook
ITU guide to enabling policy and regulatory environment for digital technology
Open
PDF
Don't build it. A Guide for Practitioners in Civic Tech
This guide by practitioner-in-residence Luke Jordan aims to help you avoid bad projects, structure the team right, ship and learn quicker, and mature longer.
Open
Article
Don't Design Without Content
Why it is useful to build the content prior to designing a website or product.
Open
Toolkit
Draw Toast
An easy way to introduce teams to the concept of Systems Thinking
Open
Article
Exploring Fairness in Machine Learning for International Development
MIT Lab research on ML for international development
Open
PDF
FROM PRINCIPLE TO PRACTICE: Implementing the Principles for Digital Development
Guide to apply the principles for digital development in your project
Open
Article
Getting Real
Getting real is a book how to build and ship web applications for real people.
Open
Article
Google Design Sprint
The Design Sprint is a proven methodology developed by Google for solving problems through designing, prototyping, and testing ideas with users.
Open
Books
Great CEOs are Lazy
A business book that has strong appliations in all areas of project management.
Open
Toolkit
Human-centered design case studies
IDEO.org case studies of successful projects that have used Human-centered design
Open
Toolkit
Lean Canvas
A tool to quickly create and ideate on business concepts.
Open
Article
Leslie's Law
An interesting article on how small, cheap software solutions often beat larger and more expensive ones.
Open
Toolkit
Leveraging big data for sustainable development toolkit
toolkit for developing practical data literacy skills for practitioners and policy-makers to build inclusive Big Data-driven innovation projects, policies and partnerships.
Open
PDF
Making AI Work for International Development
Providing examples of ML and AI applications in development, laying out best practices and the critical role of development practitioners in ensuring responsible deployment of these tools
Open
Article
Managing Machine Learning Projects in International Development: A Practical Guide
USAID practical guide to using ML in development projects
Open
PDF
On Customer Engagement
An book on engaging with customers and end users in impactful ways.
Open
PDF
On Customer Support
How to handle customer support for technology projects.
Open
PDF
On Product Management
An overview on how to manage software projects.
Open
Article
Painless Functional Specifications – Part 1: Why Bother?
A clear overview of why writing software specfications is always worth the time.
Open
Article
Painless Functional Specifications – Part 2: What’s a Spec?
Explaining precisely what a software specification is — and why it matters.
Open
Article
Painless Functional Specifications – Part 3: But… How?
How to create useful and practical software specifications.
Open
Article
Painless Functional Specifications – Part 4: Tips
Tips on how to write software specifications.
Open
PDF
Plain English for Lawyers
Writing clearly does not have to be difficult, even lawyers can do it.
Open
Guide
Principle for digital development facilitator guide
Facilitator guide to introduce the principles for digital developet
Open
Article
Prioritization for Leaders.
How to work at the point of constraint — focus on the most difficult areas first.
Open
Toolkit
Prototype on Paper
An overview on how to create quick and easy paper prototypes for fast usability testing.
Open
Books
Refactoring UI
A set of resources on how to ensure consistent and easy-to-use user interfaces.
Open
PDF
Shape Up
The Shape Up is a methodology used by product development teams to shape, bet, and build impactful products.
Open
Toolkit
Social impact business canvas
Tool to help you quickly identify the main outcomes and impacts of your project
Open
Toolkit
Subway Map
The official UNDP buying process, mapped out in a visual manner.
Open
Books
Switch: How to Change Things When Change is Hard
A book on how to create behaviour change in difficult situations.
Open
Article
The 3h brand sprint
A series of six exercises that are designed to quickly align leaders around a vision for their brand
Open
Article
The Continous Innovation Manifesto
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Open
Article
The Customer Journey.
How to understand and map out existing customer journeys, and create new ones.
Open
PDF
The Digital Economy Kit
Useful framework to help countries assess their digital readiness, decide their priorities through dialogue, and craft a strategy going forward
Open
PDF
The Gender Digital Divide
USAID sharing best practices learned in previous gender and ICT programs
Open
YouTube Video
The Lean Start-up
Video presenting the lean start-up approach to creating desired product to users
Open
Toolkit
UNICEF HDC toolkit for health services
UNICEF tools you can use to apply the human-centred approach to challenges around health services.
Open
Article
UX Glossary of Terms.
A useful list of UX terms for non-experts
Open
Article
Web Design Glossary of Terms
A useful list of web design/development terms for non-experts
Open
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